Frequently Asked Questions

Everything you need to know about our luxury fragrances and services.

Where does The House of Amouage ship?

We offer worldwide shipping to most countries. Delivery times and shipping costs vary depending on your location and the selected shipping method at checkout.

Are your fragrances authentic?

Yes, all products sold on our official store are 100% authentic and bottled at our manufacturing facilities in Oman and France to ensure the highest quality standards.

What is your return policy?

We accept returns on unopened and unused items in their original packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on opened fragrance bottles.

How should I store my Amouage perfume?

To preserve the integrity of the essential oils, store your fragrance in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I request samples before purchasing a full bottle?

We offer discovery sets and individual samples for purchase so you can experience our olfactory creations before committing to a full-sized bottle.